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U2: The Ultimate Brand

u21jpgLast night, along with 58,000 or so other people, I had the ultimate live music experience when U2 played the Rogers Centre in Toronto, Ontario.

I call U2 the ‘ultimate brand’ because over the past 33 years they have built an empire that has united more people from across the globe then I would hazard to guess any other ‘brand’ has. (And sold millions of records, and made billions in product sales, and, and, and…You get the drift.)

What’s the secret to their success? Among many things: a consistent delivery of their product, the ability to evolve and change with the time and culture, their focus on corporate responsibility and social justice, and being genuine–not perfect.

Any business or individual can learn something from these guys.

I won’t spoil tonight’s show for anyone by talking set list or other special stuff, but you’re in for the time of your life!

Ok…one hint…

Seeing 58,000 people lifting their hands and singing ‘Where the Streets Have No Name’ sent me into states of shock and awe. Glorious!

Pre-show

Pre-show


The roof was open at the Rogers Centre.

The roof was open at the Rogers Centre.


Bono's looking right at me! ;)

Bono's looking right at me! ;)


The Edge--Can you get better than this guy?!

The Edge--Can you get better than this guy?!


My siblings, and dates for the evening--(L-R) Me, Mike & Ariel

My siblings, and dates for the evening--(L-R) Me, Mike & Ariel

Eureka! 10 Things That Are Inspiring Us Today

Ok, ok, I know the ‘Top 10′ list concept has been overdone. But sometimes it’s interesting to know what’s inspiring other people to do what they do. That’s why I’ve complied a ‘Top 10′ of sorts.

Here’s what I’m  loving today at Engine:

  1. United Way of Quinte’s 2009 Campaign Lauch – I love our community! I don’t think I can say it enough. To see so many people come out to support the United Way’s launch at the Quinte Mall this morning was inspiring. Despite hard economic times, the Quinte region has pulled together and overcome what many others haven’t. Why? Because we act when others just talk.
  2. j0434124Nature – We have had the most beautiful week, weather-wise, here in Belleville that we have experienced all summer. (Fall, you get my vote on favourite season. Summer, disappointing show this year.)  The world is an amazing place, and nature has inspired designers, writers, and artists since time began. The National Geographic website is an ode to all that is planet earth.
  3. Gorgeous Enterprises - Gorgeous is a London-based production company that specialises in high end, creative projects. I posted a link on our Facebook Fan Page a couple days ago, but I can’t get enough. These guys do advertising right.
  4. Shakespeare – Yes, the bard is bringing back my love of all things wordplay and innuendo (I’m reading Much Ado About Nothing). If you need to shake-up (pun intended) your brainstorming sessions, try solving problems with iambic pentameter. Now that’s a creative challenge!
  5. u21jpgU2No Line on the Horizon is magnificent. I said it. These guys prove that you can reinvent yourself over and over as long as you stick to your values. Do you remember Pop, their one misstep in 33 years? Ya, me either. They’re that good. (I’m seeing them live on the 16th, just sayin’.)
  6. The New Yorker - Insightful commentary laced with humour and satire. What could be better? This is for moments when you want to feel urbane without having to try too hard.
  7. The Yellow Bird Project - Indie rock musicians create t-shirts with the proceeds going to charity. Awesome. And I have to say, I love the website design.
  8. Toronto International Film Festival - Spotlight on Canada! TIFF is one of the most highly anticipated film festivals in the world, and with good reason. The premiere I wish I was going to? Jason Reitman’s Up in the Air starring George Clooney.
  9. free-chris-anderson-ebookFree: The Future of a Radical Price - Chris Anderson, the editor of Wired magazine, makes the argument that in the digital age, the whole economy is shifting to an era where ‘free’ is the new price. Yikes! Sound daunting? This book has taken my thinking to new levels in terms of creative business solutions. Love it!
  10. Social Media Campaigns that Work – What does Imogen Heap have in common with a squirrel? More than you’d expect. Two very different SM marketing campaigns that have taken off, and produced results.

What’s inspring YOU today?

What J-Lo and Engine Have in Common

jlocoverI’ve been thinking a lot about branding this weekend, which wasn’t my intent at all. It started out in a seemingly harmless manner. I wanted to relax so I bought an InStyle magazine, with the hope of sitting in the sun and enjoying a mindless hour of fashion and celebrity news.

But anyone who knows me, knows my brain rarely shuts off long enough for an hour of complete respite. After flipping through a couple pages, I realized I was surrounded by the one thing I was trying not to think about at all: branding.

My friend, Nate Riggs, Director of Communication Strategy at huber + co. interactive in Columbus, Ohio, talks a lot about the concept of ‘building brand you.’ I love this idea. I’ve been thinking about the Engine brand a lot lately, and how my personal brand relates to that. As I sat reading InStyle, ‘brand you’ kept staring me in the face. 

With every article of clothing, every accessory, every celebrity interview, my likes and dislikes were becoming more and more apparent. The clothes I buy, books I read, music I listen to–all of those things make me, me–and tell you a story about who I am.

Seth Godin makes a pivotal argument in his book, All Marketers Are Liars that it’s not enough to simply sell a brand anymore. You have to know what story are you trying to convey about that brand to the customer.

Today’s shopper is smart. They want to know what you sell, but also if it lines up with their values. There’s too much competition in the marketplace for most small businesses to ignore this fact.

Jennifer Lopez, this month’s InStyle cover girl is a perfect example of personal branding done right. J-Lo sells magazines, not because she’s the most talented actress or singer, but because she sells a story. She is Jenny from the block. The girl from the Bronx who danced her way from ‘fly girl’ to business tycoon. She’s sexy, exotique, spends her time in St. Tropez, and gives to charity. What woman wouldn’t like to taste that life?

J-Lo has built an empire around the concept of ‘brand you.’

My colleague Nate, has built his personal brand too, and he just might make tycoon status one day as well. Though he and J-Lo have different stories, the idea is the same: they both have a story to tell and a product to sell. Those two things are almost inextricably combined.

I think this quote is brilliant (and I borrowed it from Nate). It sums up ‘brand you’ perfectly:

The master in the art of living makes little distinction between his work and his play, his labor and his leisure, his mind and his body, his information and his recreation, his love and his religion. He hardly knows which is which. ~ U.S. novelist and short-story writer, James A. Michener

A huge part of what we do at Engine is to assist businesses in building their brand, and communicating their story to the right audience. You can check out our portfolio for some examples of this. If your brand could use some energizing, contact us for a consultation.

The Un-Starbucks?

A shot of 15th Ave Coffee & Tea in Seattle
A shot of 15th Ave Coffee & Tea in Seattle

For those of you who don’t know, Starbucks recently decided to attempt a de-branding experiment by opening three ‘street level’ coffee shops in Seattle, called 15th Avenue Coffee & Tea.  Why? Good question. I can only imagine it’s an attempt to cater to a clientele that wouldn’t normally go to Starbucks ie. the free-trading, guitar playing, local business proponent, hipster.

Let’s face it. There are people who love Starbucks and there are people who hate Starbucks. There don’t seem to be too many people on the fence. And there aren’t too many people on the fence about 15th Ave either. With this de-branding effort, the love/hate relationship continues.

Take this commentary in Harvard Business Publishing by Peter Merholz:

Perhaps my biggest beef with 15th Ave is that it’s fundamentally dishonest. Everyone knows it’s run by Starbucks, but the website and the store do all they can to suggest it’s a true independent (though the high level of interior design suggests a bankroll out of the reach of most entrepreneurs).

I don’t love the notion of touting yourself as one thing when you’re actually another. It lacks integrity. This is bad branding. However, I disagree with the author that:

There’s no way a corporate coffee chain can create an authentic neighbourhood coffee experience.

Our local Starbucks actually has a neighbourhood coffee shop feel. It’s frequented by a regular cast of characters, and the staff is friendly and actively involved in the community. Yes, the decor might be de rigeur, and the chairs might be a little hard. (Why did they take away our comfy chairs? Why?) But really, it’s the people who make the ‘community,’ not the brand.

That’s where I do have a problem with 15th Ave. I’m confused as to why it’s necessary at all. It seems completely redundant. They’re even selling the same coffee (not sure if it’s at the same price point though).

When you’re already the most popular brand on Facebook with over 3 million fans, you have over 200,000 followers on Twitter, and you’re not doing too bad financially, de-branding doesn’t seem like the likeliest business strategy.

So what’s up Starbucks?

Why not work with the resources you already have, and empower your staff to get even more involved in their communities? Or create customer incentives to reward those who frequent your shops every day?

If you build it, we won’t necessarily come. Serve us better, and we’ll be there (and we’ll bring all our friends).